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3CX Phone Systems

For your company to continue growing and expanding throughout the years, you need a reliable phone system that can continue growing with you. A 3CX phone system is a perfect solution to replace your outdated PBX system with.

3CX Phone System

Easy Installation & Management

Not only can you have peace of mind when it comes to the installation and management process, but you’ll never have to worry about your company experiencing a loss.

 Reach out to us here at IDeACOM NC, or call one of our representatives at ☎ (336) 854-4455.

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With 3CX, Installation and Configuration is simple and straightforward:

  • Organized templates available for integration through leading SIP Trunk providers
  • Plug & Play interoperability of IP phones for automatic configuration
  • Avoid interop issues with IP phones tested for 3CX
  • Advanced security features including automatic updates and global IP blacklist
  • It can be deployed in the cloud or on-premise with Windows, Linux, MiniPC, or Raspberry Pi!
3CX system

Through modern, intuitive management consoles, you can do the following:

  • Create, edit and delete your extensions and DIDs
  • Upgrade your IP Phone firmware
  • Reprise and reboot IP Phones remotely
  • Import or delete all your contacts with one click
  • Perform server-side CRM integrations

3CX Deployment

When it comes to the deployment of your 3CX phone, you can choose to have it deployed on-premise or in the cloud. While both are excellent options, no matter your business’ needs, there are unique advantages to each deployment method. Having your system ran in the cloud, also known as your cloud account, allows you to focus on your company while an outside party takes care of your order. If you choose to have it deployed on-premise, you can keep full control over the data in your company.

Cloud Phones

Cloud Deployment

  • With the PBX Express tool, you can deploy your free Cloud PBX within minutes
  • Mainstream your service with cloud providers such as Google, Microsoft Azure, OVH, Amazon Web Services, Amazon LightSail, and several others
Voice Over Internet Protocol

On-Premise Deployment

  • Can be deployed using an existing Windows or Linux machine
  • It can also be deployed on MiniPC Appliance or Raspberry Pi!
  • Virtualize or segregate on Hyper-V, VMware, or KVM

3CX Security & Backup

When it comes to providing your organization with proper protection, there is no room for shortcuts. With a 3CX system, you can rest assured knowing your data will be safe and secure. Its inbuilt security has been specially developed to keep your data protected at all times in the case of an attack or any downtime. 

PABX Management Console Status

There are several advantages to this security system listed below:

  • Increased security for web server configuration
  • Automatic detection and blacklisting of SIP Attack tools
  • Global IP Blacklist will automatically update for participating PBXs
  • Traffic for 3CX apps will be encrypted with the 3CX Tunnel
  • Voice traffic is encrypted with SRTP
  • Automatic generation and management for SSL certs
  • Innovative VoIP Security with A+ rating from an SSL lab
  • Automatic Failover for instant backup
  • Encryption between your browser and website is ensured with HTTPS
  • Limit access to 3CX management console based on IP

3CX offers Cost Effective Phone System

As a business owner, you probably understand how important it is to have a phone system that not only functions properly but one that will help you save money in the long run. One of the most expensive aspects of owning a company can be investing in a phone system, but 3CX systems allow you to save your money while growing your organization.

  • Decrease your phone bill by 80%
  • Licensing is based on the number of simultaneous calls rather than extensions
  • Avoid paying per extension licensing and pay per PBX instead
  • Interoffice and branch calls are free
  • Prominent SIP trunks will reduce outbound call charges
  • Reduce your travel expenses with integrated web conferencing
  • Eliminate your 800 number phone bills with WebRTC integration
  • Customers can call in at competitive rates with International DIDs & IP Telephony

3CX Apps & Features

When it comes to providing your organization with proper protection, there is no room for shortcuts. With a 3CX system, you can rest assured knowing your data will be safe and secure. Its inbuilt security has been specially developed to keep your data protected at all times in the case of an attack or any downtime. 

Integrated Video Conferencing

  • Free for up to 250 participants
  • Regardless of the edition, there can be an unlimited amount of users
  • Conferences can be initiated with one click you can dial into meetings by phone
  • Operability is correlated between video and VoIP
  • Bandwidth management and control available
  • Remote control assistance for quick and easy troubleshooting
  • Upload all PowerPoint and PDF files before meetings
  • Easy-to-use polling tool available for feedback

Easy to Use Windows & Mac Softphones

  • Initiate IP Phone calls with CTI mode from your desktop
  • Work from any remote location
  • View the status of your colleagues
  • Receptionist View allows you to administer calls, then drag and drop calls for a swift transfer
  • Launch calls from your CRM; integrate with MS Exchange, Microsoft Outlook or Internal Phonebook
  • Automatically acquire reports on both customer and agent activities
  • Allows you to use Wallboard and Q-Manager view

User-friendly WebRTC Softphone

  • Multifunctional web-based softphones with inclusive UC features
  • Make calls from the browser or easily control them with your IP phone or smartphone
  • Reduce your bandwidth usage with integrated WebRTC technology
  • Click to Call Extension for Chrome and Firefox
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Live Chat & Talk: Next Level Communications

  • Customers can chat, call or meet with you directly from your website
  • Completely free – no additional subscriptions or charges
  • Real-time communication integrated with your PBX system
  • Easily configured in just a few simple steps

Download 3CX apps on your Android / iOS Device

Available on Playstore and Apple Store
  • Decrease your phone bill by 80%
  • Licensing is based on the number of simultaneous calls rather than extensions
  • Avoid paying per extension licensing and pay per PBX instead
  • Interoffice and branch calls are free
  • Prominent SIP trunks will reduce outbound call charges
  • Reduce your travel expenses with integrated web conferencing
  • Eliminate your 800 number phone bills with WebRTC integration
  • Customers can call in at competitive rates with International DIDs & IP Telephony

Next Generation Call Center features

With the advanced features of a 3CX phone system, you can continue growing your organization at no additional cost. In addition to saving your hard-earned money, you can also increase the sales of your company and boost productivity.

3CX system
  • Call Center Reporting – user activity, team queue, SLA and much more
  • Queue Strategies and real-time statistics – round-robin, hunt by threes, etc.
  • You can listen in to any agent calls
  • CRM integration – Salesforce, Office 365, Freshdesk and several others
  • 3CX CRM API available to help develop your CRM integration
  • Live Chat & Talk with your website visitors and real-time support

Get a 3CX Phone in North Carolina. Call (336) 854-4455 today!

Cities we serve in the state of North Carolina

Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, Wilmington, High Point, Kernersville, Greenville

Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, Wilmington, High Point, Kernersville, Greenville

Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, Wilmington, High Point, Kernersville, Greenville

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