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MANAGED IT SERVICES

Your business may not be large enough to staff its own IT department, but that doesn’t mean you don’t have some very real IT needs. Let IDeACOM NC come alongside and be your own personal IT service provider! We can take care of everything from new server installation, to network design & implementation, to computer upgrades, computer repairs, malware removal, data backup & recovery, and more. Our managed IT services aren’t just limited to equipment management, either; we’re really here to help you maximize your equipment and networks for optimal performance.

IT Support in North Carolina and Beyond

It’s what we do, it’s who we are—Innovative Technology Solutions, but you can call us ITS. Our mission is to use the latest technologies and techniques to deliver reliable solutions for your IT needs. Now, what can we help you with?

IT Solutions

MANAGED IT Services offered by IDeACom® NC

Our commitment to world-class customer service has made us the most respected on-site computer repair and support provider in North Carolina service region.

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New Server Installation

Having a rock-solid network designed and installed allows you to get your network up and running in no time at all!  We provide computer maintenance services no matter the condition of your server – reviewing server performance, ensuring all components are properly installed and configured, identifying possible security risks, back your data up on a regular basis, etc.

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Network Design & Implementation

Your computer network is the central part of your organization, and it is highly essential to maintain it. When it comes to networking, we are experts in configuring desktop PCs, routers, switches, firewalls, servers, wireless devices, and cable installation. We set up a secure and reliable communication infrastructure for your company and ensure that it all runs smoothly.

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Computer Repairs

We provide both on-site and off-site repairs, depending on your location and the repairs needed.  We provide on-site and off-site computer repairs for a variety of issues that may occur. By letting us manage your technology, we can resolve both your computer and hardware problems. And did we mention that we’ll even come to you for some of our repairs!

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Computer Upgrades

As technology advances, your computer should be able to advance and grow with it. Don’t worry yourself with having to buy a brand-new computer, just call us to professionally upgrade your system. We will evaluate your current system before suggesting the appropriate upgrade. Leave the hassle to us!

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Data Backup & Recovery

Did you know that every week over 140,000 hard drives crash in the United States? Data is the lifeline of your business, your most valuable asset? Disasters, natural and man-made`, can happen at any given moment. By having a good back-up plan and recovery plan in place, you can save your business from a catastrophe.

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Malware Removal

If your computer running slow, freezing up, you should have it checked for malware, spyware, and viruses.  We know how important your business’ data security is, and that’s exactly why we take it so seriously. If you don’t take immediate action, it could lead to slower performances, security issues, or even data loss

Benefits of Managed IT Services

Your business may not be large enough to staff its own IT department, but that doesn’t mean you don’t have some very real IT needs. Let IDeACOM NC come alongside and be your own personal IT service provider! We can take care of everything from new server installation, to network design & implementation, to computer upgrades, computer repairs, malware removal, data backup & recovery, and more. Our managed IT services aren’t just limited to equipment management, either; we’re really here to help you maximize your equipment and networks for optimal performance.

 

  • Predictable IT budget – With outsourced IT services, your expenses are consolidated into a single, fixed set of OPEX costs. Items like hardware breakdowns, maintenance, and repairs are all included in your monthly budget.
  • Reduced operating costs – Staffing your own in-house IT team can be an expensive prospect, and doesn’t even take into account things like ongoing training and licensing. Choosing a managed IT service can help you cut costs.
  • Proactive maintenance & prompt addressing of issues – At IDeACOM NC we’re proactive about monitoring and managing your IT system, so we can often catch issues before they escalate into more serious problems. This ensures minimal downtime for your business.
  • Reliable expertise & experience – One of the biggest advantages of partnering with a managed IT service provider is that you’re instantly onboarding a team with all the qualifications, training, certifications, and experience to take care of your IT needs.
  • Ensure cyber security – Your business data is valuable and sensitive, and you can’t afford any leaks. Managed IT services help to ensure that your business is up-to-date with the best cyber security protocols.

Our Satisfied Customers

Q1 – What’s the difference between a managed service provider and a cloud service provider?

At a basic level, a managed service provider or MSP manages technology and infrastructure that you own, while a cloud service provider or CSP provides access to technology and infrastructure that they own. IDeACOM NC is a managed IT service provider, but we can connect you with some good cloud services as well.

Q2 – What does a managed IT service provider do?

A managed IT service provider delivers business technology services including network installation and management, specific application installation and service, data services, security services, etc., with ongoing, regular support.

Q3 – What’s an example of a managed IT service?

There are many managed IT services, but one popular application is managed storage. An IT service provider like IDeACOM NC can help you to consider the best onsite or off-site storage solutions for meeting the particular needs of your business, and we can help with database management, too.

Q4 – What do managed IT services typically include?

Managed IT services can include a wide range of offerings, depending upon the capabilities and specialties of the provider. A few of the managed IT services offered by IDeACOM NC include managed networks, IT backup and recovery, managed IT systems, managed security services, managed storage, and managed databases.

Q5 – How can I get managed IT services set up for my business?

That part is easy – just connect with one of our experts at IDeACOM NC today! You can simply give us a call at  (336) 854-4455, or you can also reach out online by clicking here. We provide cost-effective solutions that free you up to focus on the core of your business.

IDeACOM NC is the #1 local source for all your MANAGEDIT SERVICES

Let us know and we will fix your computer problems, perform upgrades, and optimize computers that are under performing. We take time to understand your business needs, and the goals you have set for yourself.

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