Training & SupportOur customers enjoy all of our ongoing benefits.
Installation of your IP phone systems can include voice and data premise cabling and computer network implementation if requested.
A successful, integrated communications system requires proper planning, installation, and ongoing management. Our clients demand product value, experience, and performance. Ideacom® Of Central North Carlolina provides comprehensive voice and data communications services. Your business is assured of superior project management and successful technology integration.
- Priority call queue routing into the company’s service call center
- Guaranteed priority service for program members
- 2 hours or less guaranteed response in an emergency
- 24 hours or less average response for routine service
- No charge for “No Trouble Found”
- Free telephone designation strips mailed to you
- Emergency Service is available 24 hours per day – 365 days per year
- Diagnostic and reprogramming in the event of a system breakdown or failure; Exclusions include lightning, power surges, etc
- Replacement of defective handset/station cords
- Free software revision upgrades on most systems