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VoIP Phones

Are you looking for reliable and cost-effective VoIP services? Get the best quality VoIP phones from a leading business VoIP provider. We are specialized in Voice over IP phones and services suitable for small and medium-sized businesses.

VoIP Phone Services 

IDeACom® NC offers Voice Over IP solutions from homes to small businesses to medium-sized businesses to enterprise-level corporations. 

We’re proud to offer reliable VoIP phone systems including products from Intermedia, Vertical, iPECS, NEC, Zultys, Polycom, and Avaya.

Our team of professionals are ready to help you choose the best voip phone system to meet both your needs AND your budget.

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Choose from the Best VoIP Phone Systems

IDeACom® NC is your #1 local source for all your residential and business VoIP phone services. If you are looking for a phone system for small business you are at the right place.

iPECS Phones

Intermedia Phones

Intermedia provides its customers with global solutions for better engagement between partners and customers. You can now provide better collaborations, communications, and customer experience with this network.

iPECS Phones

Vertical Phones

This enables a business to improve their communications with customers, employees, and partners, all while reducing costs. The size of your business does not matter as this phone system is reliable and efficient for any company.

Essential Features of VoIP Phone for Business

In addition to all the features included in VoIP residential service, business VoIP phone services include many additional features that are ideal for business functionality, like

Call Recording

You can choose to record incoming calls, outgoing calls, or both. This is helpful if there’s ever a legal concern, and it also helps you monitor your level of customer engagement.

Least Cost Routing (LCR)

With LCR, your calls can automatically be routed through the best path or carrier for optimal call quality and cost, which can save money over time.

Easily Scalable

VoIP business phones are mostly “plug-and-play,” so it’s easy for companies to add users, program features, or make other upgrades to scale for growth.

Mobile Connectivity

A hosted, or cloud-based IP PBX phone system can integrate with smartphones or other mobile devices so that you can take your business with you anywhere, anytime.

Conference Calls

With VoIP, it’s easy to set up conference calls with multiple parties at no additional cost.

Unified Communication

Seamless integration with your other enterprise communication services, including voice, instant messaging, chat, email, web, video, and more. You can also integrate with your CRM and other systems!

Our Satisfied Customers

Nathan McGee

Businesses, small to large… churches, fire departments, you name it they all need IT and Phone Systems!!! Get the BEST of cabling, phone systems, IT Support and more from IDeACOM OF CENTRAL NORTH CAROLINA

Ken Menard

Great company…filled with great people. They care about your business needs and are straight shooters instead of sugar coating everything like other companies. I trust them 100% for all our phone and security camera needs.

Matt Hord

They installed a new phone system in our office. The phones are awesome, of high quality and work great. But the most impressive part was the customer service from the installers, set up team, the system trainers and the whole crew. If you’re business is in need of a better phone system call these guys they get it done.

Randall Gregory on Google

We have been doing business with Ideacom for 12+ years. When an electrical surge took out our old system, Ideacom came in with an emergency telephone system to keep us running.

They installed a new Zultys phone system. That system can do anything! If communication with your customers and clients is important to your business, Ideacom can deliver. Don’t be fooled by companies that overpromise and underdeliver.

Jason Tarkenton

Great company, and great service. Always prompt on issues, or just a simple greeting change

What is VoIP Technology?

VoIP stands for Voice over Internet Protocol, and it works pretty much just the way it sounds. VoIP technology allows your home phone service or business phones to operate over broadband internet, rather than over traditional landlines.

You may be surprised to learn that Voice Over IP system allows for even better audio quality than many landline systems. Click here to see the latest VoIP trends.

How VoIP Phones Work?

Voice signals are converted into digital data, which is transmitted over the internet.

VoIP networks use packet switching rather than the circuit-switching technology utilized by landline systems. This is a much faster technology, and it automatically routes calls to follow the best path and connection.

As long as you have a reliable internet connection, you’ll never encounter another dropped call or a busy signal!

Benefits of VoIP

VoIP phone systems are superior to traditional analog phone systems for many reasons, including:

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No need to purchase and install much expensive hardware, so you save money from the start

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More affordable monthly service plans than analog phone systems

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Long-distance calls are free through VoIP, and international calls are either free or considerably cheaper than calls made through analog systems

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Comes with a standard range of home and business phones features like call forwarding and voicemail.

We can custom-build a phone system to meet any home or business need, and we’re always here for you when you have a question or need technical support. To know about the industry standards, check out the infographics on latest VoIP Industry Statistics for 2020. 

What Is VoIP and How Does It Work?

VoIP, which stands for Voice Over Internet Protocol, is a type of technology that converts your voice into a data signal, allowing you to make and receive phone calls from any device. You must have a reliable internet connection for your phone calls to be made or received.

How Is the Call Quality of a VoIP Phone?

As long as you have a stable internet connection, the quality of your phone calls will be outstanding.

How Much Does a VoIP Phone Service Typically Cost?

You will need to contact your provider for an estimate. The total cost will depend on the provider and the services included in your plan.

Is the Internet Included with Your VoIP Phone Service?

This will depend on the provider and the plan you choose for your business.

What Is A Virtual Number?

A virtual number, also known as an access number, is a telephone number that isn’t directly associated with a telephone line. These numbers are programmed to forward incoming calls to a pre-set phone number.

Does My Computer Need to Be Online to Make A Call?

If you choose a VoIP phone system, you need an internet connection to complete phone calls.

Will My VoIP Phone System Grow with My Business?

Yes, with a large variety of custom features and flexible software, a VoIP phone system is the perfect solution for growing businesses.

What Is Cloud PBX?

These are cloud-based, private branch exchange systems that have the same flexibility as VoIP systems.

What Is an IP Phone?

This is another name for VoIP phones. They place and transmit phone calls over an IP network, such as the internet.

What Is a Hosted PBX?

Hosted PBX systems are Private Branch Exchange networks that are held off-site by a provider.

Best VoIP Provider in North Carolina

We can custom-build a phone system to meet any home or business need, and we’re always here for you when you have a question or need technical support. Contact us now get VoIP service at affordable price.

Cities we serve in the state of North Carolina

Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, Wilmington, High Point, Kernersville, Greenville

Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, Wilmington, High Point, Kernersville, Greenville

Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, Wilmington, High Point, Kernersville, Greenville

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