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Hosted PBX Phone Systems

Get the best-hosted phones from a leading cloud-based phone provider.

We are specialized in hosted phone systems such as hosted PBX, cloud phones, and virtual PBX systems.

Hosted Phone Systems

Hosted PBX is similar to on-premise, except a PBX provider operates and maintains all your services as well as features. As your hosted PBX partner we take care of all your hardware, software, training, maintenance and more off-site procedures.

Not only do we provide the technology and communication solutions you need, but we’re local! Located in Kernersville, North Carolina.Hosted PBX is similar to on-premise, except a PBX provider operates and maintains all your services as well as features. As your hosted PBX partner we take care of all your hardware, software, training, maintenance and more off-site procedures.

Not only do we provide the top cloud PBX services you need, but we’re local! Located in North Carolina.

Features of Hosted PBX Phone Systems

Unlike the traditional PBX (Private Branch Exchange) systems, a hosted phone system does not require large upfront investments or ongoing maintenance as it’s cloud-based and accessible through an IP network. For this very reason and many more, hosted phone systems are becoming a popular way of communication for growing small, medium-sized, and enterprise-level companies.

Reduce Your Costs

Just pay one monthly bill and your PBX provider will take care of the rest. Research has found that hosted PBX systems are estimated to have saved businesses up to 60% of their overall expenses.

Credibility

Your customers will automatically trust you when you present them with a professional-sounding telephone solution. The best way to make a good connection with others is through good communication.

Flexibility

Hosted phone systems have the ability to grow with your business. Unlike other communication solutions, the process of adding new features and services to your hosted system is hassle-free.

Scalability

There is no on-site infrastructure needed for hosted PBX phone systems, making it easier for companies to upgrade their features or scale their system to meet the needs of the business.

High Call Capacity

This benefits several small businesses as it helps you to handle higher call volumes without having to add staff members. Your calls can also be answered or transferred to any extension or location with ease.

Reliability

If a data center goes down, your calls will immediately be directed to another center. And if you are out of the office or on a business trip, you can still receive calls or transfer them to a specified number or device.

PBX System for Small Business

Is your business’s current phone system outdated? Has keeping up with your employees be a difficult task as of recent? Are your voicemails not transferring over to the right email or phone?

If you’ve answered yes to any of these questions, it’s time for an upgrade. Whether you’re a small or medium-sized business owner, you shouldn’t be shelling out money for a phone system that is constantly letting you down. And if your company is at an enterprise level, there’s always room to improve!

PBX System for Home

When you work from home, it can be difficult for customers to reach you when you’re out of the office or on a trip, especially if you don’t have an updated phone system.

With a hosted PBX system for your home office, you can have all your calls routed to one number, making it easier for customers to reach you. You can also add certain features to your system that will allow you to multi-task, making household chores, meetings, and conference calls much easier.

Advantages of Hosted Phones

When you invest in a new hosted PBX system for your business, you’re investing in a sophisticated phone system that you can count on. With the rapid advance of technology, hosted phones provide several features you can’t get with traditional analog PBX systems. Take a look at some of our top cloud PBX features:

  Call Monitoring and Call Recording
  Extension Dialing and Mobility
  Automated Attendant
  Call Routing and Forwarding
  Music On-Hold and PBX Hold

The Latest News From IDeACOM® NC

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Frequently Asked Questions

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Training Videos

Our training videos include quick start guides, setup guides, installation guides, and conference integration tutorials for all our major partners.

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Get the best telecommunications service!

No matter the size of the budget we can provide you the perfect business solution.

We serve areas throughout North Carolina from the coast to the mountains, from Kernersville to Greensboro, to Winston-Salem and Charlotte.

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NON-PROFIT DISCOUNTS

All 501(c) (3) organizations get an automatic 25% discount off our already very competitive monthly service fee.

Click here to visit the Non-Profit Discount page and learn more.

CONTACT US

6522 Airport Center Drive
Greensboro, NC 27409

Phone: (336) 854-4455
Fax: (336) 808-0882