Preserve, Search and Retrieve Unite Communications

Securely capture your organization’s Unite calls, chats and SMS conversations, and ensure the information is easy to find whenever it’s needed.

Automatic Data Capture

Capture and retain calls, chats and SMS to help ensure your communications are preserved in one place.

Find What You Need

Powerful, contextual search to quickly find Unite conversations when you need them.

Support Compliance

Facilitates compliance with internal governance and regulatory requirements for retention, retrieval and security.

Security of Archived Data

Data is encrypted at rest and in transit, and multifactor authentication protects data from access by unauthorized users.

Find Information When You Need It

Automatically preserve, search and retrieve your critical business communications.

AUTOMATED DATA CAPTURE
Unite Archiving automatically captures chat, SMS and voice data without administrative or user action (after the initial activation).

POWERFUL CONTEXTUAL SEARCH
Indexes both content and metadata so users can access millions of files and refine searches using dozens of properties for results in seconds.

SEAMLESS INTEGRATION
Designed for Unite, Unite Archiving deploys in minutes with everything needed to enable compliant retention for Unite communications.

FOUNDATION FOR AI-DRIVEN INTELLIGENCE
Preserves a rich repository of institutional knowledge to enable more informed, efficient, productive, and smarter organizations.

Why is Archiving Important in Business?

What is Intermedia Archiving?

Intermedia Archiving automatically captures and stores Unite chat, SMS, voice data and meetings without administrative or user action for continual data retention. It offers a secure, searchable information archive to help quickly identify and retrieve relevant interactions for productivity use cases, and to support compliance and regulatory retention requirements. The solution is fast and easy to deploy and provides a powerful contextual search capability based on a view of all users across different channels.

Why would companies need an Archiving solution?

Your organizations’ communication data has a lot of valuable knowledge, IP, and contextual insights. As organizations expand their use of voice calls and chat, business-critical and sensitive information is increasingly shared across these channels, making it critical to safeguard these communications from accidental or inappropriate deletion. Intermedia Archiving is built for organizations of all sizes across a wide variety of industries to help ensure critical business communications are captured, preserved, searchable and retrievable. Whether the customer is concerned about productivity and being able to find information when it’s needed, or they operate in a regulated industry and need to adhere to specific retention, retrieval and security requirements, Intermedia Archiving is for them. Intermedia Archiving offers peace of mind to businesses that need reliable access to records of past communications content.

What Unite communications channels are archived?

Intermedia’s Unite Archiving solution automatically captures and archives voice calls, SMS, and chats. Channels for backup include:

Voice: call logs, phone call recordings, voicemails recordings, voicemail transcriptions.
Chat: team and customer chat messages, attachments, reactions/ ‘likes’, GIFs, images, emojis, etc.
SMS: SMS messages and images.
Meetings: meeting logs, recordings, public chat and notes.

What retention options are available?

Intermedia Archiving retention periods are flexible, and customers can choose retention lengths for up to 10 years depending on the organization’s needs and any relevant regulatory requirements. Intermedia offers subscription packages of 1, 3, 7 and 10-year data retention periods depending on their use cases (compliance, legal and productivity archiving) and regulatory requirements (e.g., legal, healthcare, financial services).

Does Intermedia Archiving support regulatory compliance programs?

Archiving is designed to help organizations meet differing regulatory postures and requirements. The solution supports compliance with FINRA, HIPAA, SEC, IIROC, NAIC, CFTC, GDPR, MiFID II and other regulations. Unite Archiving offers optional WORM tamper-proof media storage to help comply with SEC Rule 17a-4. Additionally, data residency is supported in Intermedia US, Canadian, and European datacenters.

Is Intermedia's Archiving solution secure?

Intermedia Archiving includes the latest advances in security at its core. Intermedia’s Triple Shield Security is a comprehensive, enterprise-grade cybersecurity solution that zeros in on potential security vulnerabilities – protecting user access, securing applications, and defending the cloud. Its powerful, multi-layer combination of sophisticated password management, data encryption, next gen anti-phishing protection, highly secure and monitored datacenters, and much more helps guard your business communications against cyberattacks.

Compliance and Security Capabilities

Lower the burden on your operations, compliance and legal teams by enabling fast, powerful search and retrieval.

Regulations And Compliance

Supports HIPAA, FINRA, and MiFID II compliance programs, with optional WORM tamper-proof media storage to comply with SEC Rule 17a-4.

Data Residency

Unite Archiving addresses data residency requirements, supporting flexible deployments with data centers in US, Canadian and European locations.

Retention Period

Choose to store data for as long as your business case requires with retention options of up to ten years.

Security

Data is uploaded securely and encrypted in transit and at rest with multi-factor authentication to protect access and limit export to authorized users.

Tap into business information that’s been shared via calls, chats or SMS

Are you challenged with finding information from past digital conversations quickly? Do you operate in a regulated industry? Do you wish you had a more complete record of business interactions? Watch the video to learn how Intermedia Unite Archiving helps you find critical business information when you need it.

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Easy and Worry-Free

Easy to Use

No onboarding or training required. Start and join meetings in seconds.

Easy to Manage

Online tools make user and device management simple for remote admins.

Easy to Set Up

Screen sharing, integrated audio and video options, meeting transcription and more—all with a few clicks.

Easy to Buy

All the features you need at a fraction of the competition's price so your entire team can affordably host great online meetings.