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PBX Phone Systems (Now Offering Free PBX Phone)

IDeACOM® NC is a leading provider of world-class PBX phone systems for small and medium-sized businesses in North Carolina offering top cloud PBX services.

Choose from the exclusive range of reliable IP-Based PBX, Hosted PBX, and Virtual PBX to reduce your phone bill.

What is a PBX Phone System?

PBX (Private Branch Exchange) is a private phone network for your office. This system can have one or multiple lines and has the same flexibility as VoIP systems.

PBX phone systems have been around for quite some time; in fact, the traditional PBX systems predate the internet! This system is a centralized network that connects people with an organization, but you can think of it as a gateway for companies to communicate with the outside world.

4 Types of PBX Phone Systems

PBX phone systems provide more easier, reliable, more effective networking for businesses. Also, since there are several systems you can choose from, we’ve provided a list with some of the top PBX systems of today:

Traditional/Analog PBX

Based on hardwired connections that start through offices internally and make their way to landlines externally. There are a few disadvantages to this PBX phone system though – high upfront costs, ongoing maintenance, hard to scale for growth, and limited features.

IP-Based PBX

An on-premise IP PBX phone system is in-house based, allowing you to take advantage of modern PBX functionalities, features, applications, and calling services. With this phone system, you can have low monthly costs and customize it to your preferences.

Hosted PBX

Also referred to as a Cloud or Virtual PBX phone system, Hosted PBX puts your company “in the cloud.” It allows your business to connect with others over your internet network, all managed by your provider’s servers.

Virtual PBX

Almost the same as a hosted PBX but it usually cost less than their hosted PBX counterparts and offers fewer features. It allows your business to connect with others over your internet network for internal calls, all managed by your provider’s servers.

Benefits of PBX Phone System for Businesses

No two businesses are alike; they each have their own set of communication, and technology needs to be met. Also, with a modern, customizable phone system, you can have a business PBX system that will do all this and much more.

Small Business

If your business is relatively small, no need to worry, we have a variety of PBX phone systems for small business. These phone services can enhance your system’s features without costing you a fortune.

Medium Size Business

For medium-sized businesses, you can easily link your on-site employees with clients and off-site employees with one system. Reduce your number of lines and costs with one of our PBX phone services.

Enterprise Level

If your business is at an enterprise-level, you most likely already have some phone system in place. However, can it multi-task? PBX systems provide robust features and benefits that your current phone system probably does not.

Get the Best PBX Phone Service

Have you given much thought to your current phone system lately? While you may not realize it, having the right business phone system can make a drastic change to your company. Take your business to the next level with new-and-improved PBX phone systems by IDeACOM® NC.

The Latest News From IDeACOM® NC

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Frequently Asked Questions

Learn the basics, and get all your answers here of business phone systems for small and medium-sized business phone solutions.

Training Videos

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Get the best telecommunications service!

No matter the size of the budget we can provide you the perfect business solution.

We serve areas throughout North Carolina from the coast to the mountains, from Kernersville to Greensboro, to Winston-Salem and Charlotte.


All 501(c) (3) organizations get an automatic 25% discount off our already very competitive monthly service fee.

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6522 Airport Center Drive
Greensboro, NC 27409

Phone: (336) 854-4455
Fax: (336) 808-0882