Business Phone Systems
We offer many great multi-line systems, VoIP systems, PBX phone systems, and cloud-based systems for businesses of all sizes.
Connect with IDeACOM® NC today; we’re here to provide you with the best business solutions!
Business Phone Solutions
In addition to all the features included in VoIP residential service, business VoIP phone services include many additional features that are ideal for business functionality, like:
Features of a Business Phone System
Managing your core business can be a difficult task to accomplish; however, improving your communications is a great place to start. At IDeACOM® NC, we offer advanced office phone systems for small business with features suitable for your unique business needs.
Conference Calling
Everyone has unique ideas, and no idea is bad; however, it’s hard for everyone to voice their opinion during conference calls with bad connections. With IdeaCom’s systems, bad connections are not an option.
Call Monitoring
With this feature, you can listen to the conversations between your employees and your clients, studying their technique and attitude toward the client.
Multiple Lines
Being able to multitask allows you to accomplish much more than with a single line. Plus, with multiple lines your customers are much less likely to ever get a busy signal, thus increasing your conversion rates.
Voicemail
It also allows you to continue working if you are unavailable for a phone call and gives your customer the opportunity to leave a message on your voicemail with their information.
Call Forwarding
If you have stepped away from your desk or are out of the office, you can have all your incoming calls directed to a designated phone. With this feature, you will never miss a call.
On-Hold Music or Messages
Having music or informative messages while on hold allows the customer to know someone will be with them ASAP, while also giving them helpful information to consider while they wait.
What is a Business Phone?
Business phones can range from just a few phones up to a complex PBX system utilized by large businesses.
What is a Remote Phone System?
When employees leave their remote offices, a mobile app allows them to remain connected to the corporate phone system. So now employees no longer have to be in the same office to work as a team.
How to Choose a Right Phone System?
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Frequently Asked Questions
Learn the basics, and get all your answers here of business phone systems for small and medium-sized business phone solutions.
Training Videos
Our training videos include quick start guides, setup guides, installation guides, and conference integration tutorials for all our major partners.
Get the best telecommunications service!
No matter the size of the budget we can provide you the perfect business solution.
We serve areas throughout North Carolina from the coast to the mountains, from Kernersville to Greensboro, to Winston-Salem and Charlotte.
NON-PROFIT DISCOUNTS
All 501(c) (3) organizations get an automatic 25% discount off our already very competitive monthly service fee.
Click here to visit the Non-Profit Discount page and learn more.
CONTACT US
6522 Airport Center Drive
Greensboro, NC 27409
Phone: (336) 854-4455
Fax: (336) 808-0882