Hosted Phone Systems — Greensboro
Modern phone service that’s easy to use and hard to break. We design, install, and support Intermedia Unite for Greensboro businesses—so your calls, meetings, and messages just work.
What you get with Intermedia Unite
- Microsoft Teams integration for click‑to‑call and presence
- Auto attendants & IVR with smart call routing and schedules
- Mobile & desktop apps for anywhere calling and messaging
- HD voice & video meetings with screen share and chat
- Voicemail‑to‑email & transcription to never miss details
- Call recording & archiving to support quality and compliance needs
- Contact Center options (queues, wallboards, reporting)
- E911 address management across locations and remote users
- Analytics & call reporting for staffing and QA
- Handsets/headsets: Yealink, Fanvil, and certified accessories
Our process
- Discovery — call flows, users, numbers, locations, and special cases
- Design — call trees, ring groups, failover, and device plan
- Porting & setup — numbers, 911, users, Teams integration
- Go‑live — training for admins and users + quick‑reference guides
- Support — ongoing changes, adds/moves, and monthly reporting
Why Ideacom NC for hosted phones
- Local install & support in Greensboro and across the Triad
- One vendor, one bill: phones + IT + cabling + cameras/access
- Fast changes: new users, IVR tweaks, and seasonal overflow handled quickly
Bundles
- Essentials — Users, auto attendant, mobile/desktop apps
- Business — Essentials + desk phones, voicemail transcription, call recording
- Pro — Business + Contact Center seats, wallboards, archiving
FAQ
Can you integrate with Microsoft Teams?
What about remote/hybrid users?
Can you reuse our existing phones?
Do you help with cabling and PoE switches?
Ready for a simpler phone system?
Book a 15‑minute consult or call (336) 854‑4455.
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Frequently Asked Questions
Learn the basics, and get all your answers here of business phone systems for small and medium-sized business phone solutions.
Training Videos
Our training videos include quick start guides, setup guides, installation guides, and conference integration tutorials for all our major partners.
Get the best telecommunications service!
No matter the size of your budget, we can provide the perfect business solution — from VoIP Phone Systems Winston-Salem companies rely on to Structured Cabling High Point businesses need for smooth operations.
We serve areas throughout North Carolina, from the coast to the mountains — including Kernersville, Greensboro, Winston-Salem, and Charlotte — delivering trusted Triad IT Support and customized solutions that align with your goals.
Let me know if you’d like a version focused more on IT or cloud services!
NON-PROFIT DISCOUNTS
All 501(c) (3) organizations get an automatic 25% discount off our already very competitive monthly service fee.
Click here to visit the Non-Profit Discount page and learn more.
CONTACT US
6522 Airport Center Drive
Greensboro, NC 27409
Phone: (336) 854-4455
Fax: (336) 808-0882
