Small Business Phone Systems

Setting up a small business phone system isn’t terribly complicated, as long as you have the right infrastructure for connectivity in place. Many modern business phone solutions are plug-and-play, in fact. But you’ll have even fewer worries if you partner with IDeACOM® NC; we’ll set everything up for you!

Of course you’ll want to learn what advanced phone and software features are available. You’ll also need to consider how much call volume your system needs to be able to handle, and where your workers are distributed. It’s also advantageous to choose a phone system that’s both scalable and mobile-friendly.

For starters, IDeACOM® NC only partners with the most trusted business phone system manufacturers and vendors, so that we’re able to provide you with a truly top-of-the-line unified communication system. But in addition to offering excellent products, we also provide trusted installation services, along with truly personalized customer service.

A PBX phone system is a central Private Branch Exchange network within your organization that routes incoming and outgoing calls through centralized phone lines, with options for advanced features. VoIP (Voice Over Internet Protocol) phone systems are based upon a reliable internet connection, and offer great flexibility for small businesses. Cloud-based phone systems are similar to VoIP, but also offer the ability to grow with your business and save you money on hosting and maintenance.

What’s appealing about a cloud-based phone system? The supporting infrastructure is taken off-site to a cloud phone provider, who handles maintenance of hardware and software. Many aspects of modern business are moving to the cloud, so it really makes sense to consider doing so with your communications solution, too.