Technology Experts for Your Business – Serving the Triad Area
IDeACOM® NC is about more than just phone systems; we provide a full range of communication solutions, including VoIP Phone Systems Winston-Salem businesses rely on, paging, access control, camera systems, hosted phone systems, network cabling, and comprehensive IT services. As part of our commitment to Triad IT Support, we ensure seamless integration across all your communication and technology needs.
Business Phone Systems
There is no better way to build a relationship than with a clear conversation, and the business phone systems and communication services at IDeACOM® NC are the best for any business! We provide world-class VoIP Phone Systems Winston-Salem companies trust, top cloud PBX services and systems, and reliable hosted cloud phone solutions — all backed by our commitment to Triad IT Support.
Voicemail
If you are unavailable for a phone call, give your customer the opportunity to leave a message on your voicemail with their information.
Call Forwarding
If you have stepped away from your desk or are out of the office, you can have all your incoming calls directed to a designated phone. With this feature, you will never miss a call.
On-Hold Music or Messages
Having music or informative messages while on hold allows the customer to know someone will be with them ASAP, while also giving them helpful information to consider while they wait.
Conference Calling
Now everyone can hear and be heard, even when more than one person talks at a time. You’ll eliminate confusion and enhance productivity. Not a single word—or opportunity—gets missed.
Call Monitoring
With this feature, you can listen to the conversations between your employees and your clients, studying their technique and attitude toward the client.
Multiple Lines
Being able to multitask allows you to accomplish much more than with a single line. Plus, with multiple lines your customers are much less likely to ever get a busy signal, thus increasing your conversion rates.
Video Recording Systems
When it comes to commercial surveillance solutions, IDeACOM® NC offers a wide range of top-notch security cameras to meet your needs. From wireless CCTV to professional-grade cameras, we provide the latest technology to enhance your security. Our digital surveillance systems — including network cameras and motion detection cameras — offer comprehensive coverage and real-time monitoring. Integrated with cloud-based surveillance and advanced security camera software, you can access your footage anytime, anywhere. We also supply cutting-edge 4K security cameras, infrared options for low-light conditions, and dome, bullet, and PTZ cameras for flexible installations. Whether you’re upgrading existing infrastructure or starting fresh, we can also support your project with Structured Cabling High Point businesses depend on. Complete your setup with our wide range of surveillance camera accessories. Trust IDeACOM® NC for all your security camera and monitoring needs.
Video Recording
Advanced surveillance systems capture every detail, providing invaluable evidence and peace of mind.
Commercial Surveillance
With high-definition video quality and real-time monitoring, you can keep a watchful eye on your property from anywhere, at any time.
Motion Detection
Our motion detection cameras offer comprehensive coverage and real-time monitoring, ensuring that you never miss a moment.
4K Security Cameras
Capture every detail with ultimate clarity, ensuring unparalleled visibility and invaluable evidence for your peace of mind.
Infrared Security Cameras
Discover the power of infrared technology, enabling you to capture crystal-clear footage even in low-light conditions.
Surveillance Software
Our video recording systems come equipped with the best up-to-date software, so you can enjoy seamless integration and effortless control over your surveillance system.
Network Cabling
Network cabling is crucial to a company as it carries the information of your organization. IDeACOM® NC provides a full selection of cabling services for our customers to consider, each designed to meet the specific functions of your business. Whether you’re expanding or upgrading, we offer Structured Cabling High Point businesses trust for reliability and performance — all as part of our broader Triad IT Support solutions.
Voice and Data Cabling
Door access control
Cat6 Network Cabling
Coaxial Cabling
Fiber-Optic Cabling
Data Center Cabling
IT Services
We specialize in providing on-site computer repair services and network support for businesses of all sizes. The part-time/full-time IT department of IDeACOM® NC delivers reliable computer and network services on-site, on demand. As a trusted provider of Managed IT Services Greensboro businesses rely on, we’re proud to offer scalable solutions tailored to meet your unique needs — all backed by our expert Triad IT Support team.
Managed IT Services
Stop worrying about your technology and start focusing on growing your business—we’ve got your IT covered.
Cloud Computing Solutions
Get quick, easy, worry-free access to your data, documents and more whether you’re in the office or on the go.
Cyber Security Solutions
Enjoy the confidence that comes from knowing your data and vital systems are safe from hackers, malware and more.
Custom IT Solutions
You can leave all the IT heavy lifting to us. From network design to software development, if you need it, we can make it happen.
Emergency Notification System
Staff Alerter is a mass alert notification and control system featuring advanced distributed architecture that leverages the latest in IoT technology and Cloud processing for high-performance communication services. As part of our commitment to comprehensive Triad IT Support and Cybersecurity Compliance for NC Businesses, this system helps organizations stay prepared and connected during emergencies with secure, real-time alerts.
Hospitality
StaffAlerter, utilizing the SA-Alert and PAD, provides solid protection for hospitality workers in the event of an emergency as well as door monitoring.
Schools and Government
Utilizing the full array of features, teachers and staff can use the PAD for assistance and emergency events while the SA-Alert can be used for audio/visual alerting for hallways and loud areas.
Assisted Living
StaffAlerter provides resident notifications, facility monitoring, and safety for staff through the use of Personal Alert Devices (PAD) and tracking with Geo Fencing for at risk residents.
Manufacturing
StaffAlerter provides process and production monitoring, access and security control and monitoring utilizing multi-sensor detection for any environmental event.
Why IDeACOM® NC?
60 Years of Experience
One of the largest telecommunications company with over 60 years of experience, dedicated to improving unified communications in Greensboro and Winston-Salem, NC.
Save Time, Save Money
Customer Satisfaction
Non-Profit Discounts
About IDeACOM® NC
A Trusted Telecommunication Company with 60 years of experience in Unified Communications
We proudly serve areas throughout North Carolina — from the coast to the mountains — including Kernersville, Greensboro, Winston-Salem, Charlotte, and beyond, helping organizations meet their communication and Cybersecurity Compliance for NC Businesses with confidence.
IDeACOM® NC has received numerous awards for top-notch services throughout the state of North Carolina.
Gold Award for Top Selling Producer
Presence Management Silver Sales Achievement Award
American Red Cross Community Partners Award
The Latest News From IDeACOM® NC
Check here for the latest news and announcements.
Ideacom Ranks #1 Nationally
Ideacom of Central North Carolina has established itself as a leader in the telecommunications and MSP (Managed Service Provider) industry, leveraging its partnership with Intermedia to deliver advanced hosted phone solutions and unified communications services to...
Industry-Specific IT Solutions
IDeACOM of Central North Carolina has established itself as the state's premier provider of industry-specific IT solutions, offering tailored expertise in cybersecurity, hosted phone systems, and managed IT services that address the unique technological challenges...
Ideacom NC: Greensboro’s Security Leaders
Modern businesses are increasingly turning to integrated security solutions like camera systems and access control to enhance safety, ensure compliance, and protect valuable assets across industries ranging from retail and manufacturing to education and...
Frequently Asked Questions
Learn the basics, and get all your answers here of business phone systems for small and medium-sized business phone solutions.
Training Videos
Our training videos include quick start guides, setup guides, installation guides, and conference integration tutorials for all our major partners.
Get the best telecommunications service!
No matter the size of your budget, we can provide the perfect business solution — from VoIP Phone Systems Winston-Salem companies rely on to Structured Cabling High Point businesses need for smooth operations.
We serve areas throughout North Carolina, from the coast to the mountains — including Kernersville, Greensboro, Winston-Salem, and Charlotte — delivering trusted Triad IT Support and customized solutions that align with your goals.
Let me know if you’d like a version focused more on IT or cloud services!
NON-PROFIT DISCOUNTS
All 501(c) (3) organizations get an automatic 25% discount off our already very competitive monthly service fee.
Click here to visit the Non-Profit Discount page and learn more.
CONTACT US
6522 Airport Center Drive
Greensboro, NC 27409
Phone: (336) 854-4455
Fax: (336) 808-0882