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Communications Service Provider

IDeACOM® NC is about more than just phone systems; we provide a full range of communication solutions, hosted phone systems, paging, access control, camera systems, network cabling, and IT services.

Business Phone Systems

There is no better way to build a relationship than with a clear conversation, and the business phone systems and communication services at IDeACOM® NC are the best for any business! We provide world-class VoIP phones, PBX phone system and hosted phones.

Voicemail

If you are unavailable for a phone call, give your customer the opportunity to leave a message on your voicemail with their information.

Call Forwarding

If you have stepped away from your desk or are out of the office, you can have all your incoming calls directed to a designated phone. With this feature, you will never miss a call.

On-Hold Music or Messages

Having music or informative messages while on hold allows the customer to know someone will be with them ASAP, while also giving them helpful information to consider while they wait.

Conference Calling

Now everyone can hear and be heard, even when more than one person talks at a time. You’ll eliminate confusion and enhance productivity. Not a single word—or opportunity—gets missed.

Call Monitoring

With this feature, you can listen to the conversations between your employees and your clients, studying their technique and attitude toward the client.

Multiple Lines

Being able to multitask allows you to accomplish much more than with a single line. Plus, with multiple lines your customers are much less likely to ever get a busy signal, thus increasing your conversion rates.

Network Cabling

Network cabling is crucial to a company as it carries the information of your organization. IDeACOM® NC provides a full selection of cabling services for our customers to consider, each designed to meet specific functions of your business.

Voice and Data Cabling

Video Cabling

Twisted Pair Cabling

Coaxial Cabling

Fiber-Optic Cabling

Data Center Cabling

IT Services

We specialize in providing on-site computer repair services and network support for businesses of all sizes. The part-time/full-time IT department of IDeACOM® NC delivers computer and network services on-site, on demand.

Managed IT Services

Stop worrying about your technology and start focusing on growing your business—we’ve got your IT covered.

Cloud Computing Solutions

Get quick, easy, worry-free access to your data, documents and more whether you’re in the office or on the go.

Cyber Security Solutions

Enjoy the confidence that comes from knowing your data and vital systems are safe from hackers, malware and more.

Custom IT Solutions

You can leave all the IT heavy lifting to us. From network design to software development, if you need it, we can make it happen.

Emergency Notification System

Staff Alerter is a mass alert notification and control system with advanced distributed architecture design leverages the latest in IoT technology and Cloud processing for advanced communication services.

Hospitality

StaffAlerter, utilizing the SA-Alert and PAD, provides solid protection for hospitality workers in the event of an emergency as well as door monitoring.

Schools and Government

Utilizing the full array of features, teachers and staff can use the PAD for assistance and emergency events while the SA-Alert can be used for audio/visual alerting for hallways and loud areas.

Assisted Living

StaffAlerter provides resident notifications, facility monitoring, and safety for staff through the use of Personal Alert Devices (PAD) and tracking with Geo Fencing for at risk residents.

Manufacturing

StaffAlerter provides process and production monitoring, access and security control and monitoring utilizing multi-sensor detection for any environmental event.

Why IDeACOM® NC?

60 Years of Experience

One of the largest telecommunications company with over 60 years of experience, dedicated to improving unified communications.

Save Time, Save Money

No matter the size of your company, we have a solution for you at the best price.

Customer Satisfaction

We always listen to our customers and put more efforts in providing a great customer experience.

Non-Profit Discounts

All 501(c) (3) organizations get an automatic 25% discount off our already very competitive monthly service fee.

About IDeACOM® NC

A Trusted Telecommunication Company with 60 years of experience in Unified Communications

With value-driven, global, turnkey technology solutions, IDeACOM® NC is the best telephone systems dealers for your small, medium and large businesses.

We serve areas throughout North Carolina from the coast to the mountains, from Kernersville to Greensboro, to Winston-Salem and Charlotte.

IDeACOM® NC has received numerous awards for top-notch services throughout the state of North Carolina.

Gold Award for Top Selling Producer

Presence Management Silver Sales Achievement Award

American Red Cross Community Partners Award

The Latest News From IDeACOM® NC

Check here for the latest news and announcements.

Frequently Asked Questions

Learn the basics, and get all your answers here of business phone systems for small and medium-sized business phone solutions.

Training Videos

Our training videos include quick start guides, setup guides, installation guides, and conference integration tutorials for all our major partners.

Get the best telecommunications service!

No matter the size of the budget we can provide you the perfect business solution.

NON-PROFIT DISCOUNTS

All 501(c) (3) organizations get an automatic 25% discount off our already very competitive monthly service fee.

Click here to visit the Non-Profit Discount page and learn more.

CONTACT US

6522, Airport Center Drive,
Greensboro, NC 27409

Phone: (336) 854-4455
Fax: (336) 808-0882