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Small Business Phone System

Take your small, start-up business to the next level with advanced and fully functional office phone systems for small business. Our business phone systems are affordable, easy to manage, and there are several types to select from such as multi-line phones, VoIP phones, cloud-based and PBX phone systems.

Why Ideacom NC?

60 years of experience in the telecom industry

High-quality phones and equipments

Excellent customer service and support

On-site training with staff members

Free software revision upgrades

365 days/year – 24 hour emergency services

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Popular Phone Systems for Small Business

Choosing the ideal phone system shouldn’t be a struggle. However, today the diversity of office phone systems for small business is huge and are based on different technology platforms. So here at Ideacom NC, we focus and help you making the selection process as easy and stress-free as possible.

How to Choose the Best Small Business Phone System?

Finding the right phone system for your company can be quite overwhelming, especially with so many options being offered to companies nowadays. Whether your small business currently employees one, ten, or one hundred people, being able to change and adapt quickly is crucial to a successful expansion.

At Ideacom NC, we help identifying your small business needs and your growth plan for the future and provide an small business phone system that is best suited to your organization minus all the headaches.

Customers Reviews

Nathan McGee

Businesses, small to large… churches, fire departments, you name it they all need IT and Phone Systems!!! Get the BEST of cabling, phone systems, IT Support and more from IDeACOM OF CENTRAL NORTH CAROLINA

Ken Menard

Great company…filled with great people. They care about your business needs and are straight shooters instead of sugar coating everything like other companies. I trust them 100% for all our phone and security camera needs.

Matt Hord

They installed a new phone system in our office. The phones are awesome, of high quality and work great. But the most impressive part was the customer service from the installers, set up team, the system trainers and the whole crew. If you’re business is in need of a better phone system call these guys they get it done.

Randall Gregory on Google

We have been doing business with Ideacom for 12+ years. When an electrical surge took out our old system, Ideacom came in with an emergency telephone system to keep us running.

They installed a new Zultys phone system. That system can do anything! If communication with your customers and clients is important to your business, Ideacom can deliver. Don’t be fooled by companies that overpromise and underdeliver.

Jason Tarkenton

Great company, and great service. Always prompt on issues, or just a simple greeting change

Phone System for Small Business Features

Most modern phone systems are what we like to call “feature-rich”. Each phone system offers a variety of unique features that will help your small business not only be more productive but work faster and smarter.

Voicemail to Email


Call Redording

Automated Attendant

Video and Web Conferencing

Call Hold and Forwarding

Interactive Voice Response (IVR)

With a simple, advanced communications platform, organizations of small sizes can gain the same advantages as large corporations. However, before you make a rational decision you need to consider several factors, including your needs, budget, and expected future growth. 

Our Trusted Business Phone System Vendors

Nowadays, customers and employees are expecting fast, reliable ways of communication. And to meet these demands, we have partnered only with most trusted vendors of business phone systems to provide you the top-of-the-line unified communication system and excellent customer service.

Avaya Phones


Zultys phones offers secure enterprise-class service at an affordable cost.

Avaya Phones

Vertical Phones

Vertical phones are very reliable and efficient for a company of any size.

iPECS Phones

iPECS Phones

iPECS phones are designed for SMB and enterprise grade communications.

Intermedia Phones

Intermedia Phones

Intermedia provides all-in-one communication platform and  mobile solutions.

NEC Phones

NEC Phones

NEC phones are one of the most easily configured unified communications system.

NEC Phones

Polycom Phones

Offers a first-class phone experience with enterprise-grade audio and video.

Types of Office Phone Systems for Small Business

Too often, small business owners convince themselves to choose an office phone system based on what certain providers have suggested for them, not what they truly need.  And while it may be easy to think of a phone just like a phone, they’re much more than that. Some of the most reliable and most affordable business phone systems include multi-line systems, VoIP systems, PBX systems, and cloud-based systems. 

Multi Line Phone System

A multi line phone system for small business can have several lines running through one single network, allowing individual employees to answer their phones simultaneously.

While this is a reasonably necessary option, multi-line systems are an excellent option for smaller start-up companies. You can invest in a 2-line system that will allow multiple people to be on the phone at once, such as a receptionist and a manager. Or you can have a more complex 4 line phone systems for small business that helps even more people to make and receive calls at once.

VoIP Phone System

VoIP (Voice Over Internet Protocol) phone systems are one of the most common systems used in businesses today. And they are exactly what they sound like – a phone system that is based on your internet connection. However, it is also important to choose a reliable VoIP phone service provider.

VoIP phone system for small business share several features with traditional phones, they are more flexible and much cheaper. These types of phone systems are suitable for all business types; however, they are excellent options for smaller businesses due to their extreme flexibility.

PBX Phone System

A PBX phone system is a central Private Branch Exchange network within your organization. It can route both your incoming and outgoing calls through your phone lines while offering a large selection of advanced features.

Compared to our other phone systems, PBX phone systems for small business are more scalable, flexible, and cost-effective. And because the call switching and routing are centralized within your company, you can have full control over its performance, layout, and setup.

Cloud Based Phone System

Cloud based phone system for small business are in great demand for their various benefits. These phone systems will grow with your business and save you quite a bit of money throughout the years. 

In this platform, the phone infrastructure is taken off-site to a cloud phone provider, who will then be in charge of the maintenance, hardware, and software. While you won’t have to worry about these factors, you will have to put your faith into an outside source for the efficiency of your system.


Get a Free QuoteContact Us Today.

Based out of Kernersville, NC, we are your #1 local source for all communication and technological solutions. By partnering with us, your business will not only flourish, but you won’t have to worry about experiencing system malfunctions or breakdowns.

Cities we serve in the state of North Carolina

Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, Wilmington, High Point, Kernersville, Greenville

Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, Wilmington, High Point, Kernersville, Greenville

Charlotte, Raleigh, Greensboro, Durham, Winston-Salem, Fayetteville, Cary, Wilmington, High Point, Kernersville, Greenville

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